Terms & Conditions

Term & Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Return Policy

Sleep Management Group will accept returns on any unopened product within 10 days of the original purchase date. A 15% restocking fee will be subtracted from the original cost and a credit will be issued for the difference. Shipping costs are not refundable. Call our office to obtain an RMA number before returning the unopened item. Any product that has been opened can not be returned (no exceptions).

If you are unsure of the right product or size, we can help. Please feel free to give us a call at 866-489-7740, if you are not sure about the items that you need before placing your order. Our customer service department is extremely knowledgeable in CPAP therapy and will be glad to answer any question that you may have regarding sizing or product compatibility.

On the rare occasion that a product is received with a manfacturer's defect, call our office within 24 hours of receipt and we can determine the appropriate steps to take. If you receive the item on the weekend or after our normal business hours please leave us a message at 866-489-7740. We will return your call on the next business day.